Last Updated: October 02, 2023
Table of Contents
Welcome to Assured Pharmaceutical’s Technical Support page. We understand that technical issues can arise, and we are here to provide you with timely assistance to resolve them. This page outlines our technical support policies and contact information.
1. Response Time
1.1. We value your time and aim to respond to technical support inquiries within 24 hours during our business hours. Our technical support team is dedicated to addressing your technical concerns promptly.
2. Business Hours
2.1. Our technical support team is available during our business hours, which are Monday to Friday, 9:00 AM to 5:00 PM (local time). Requests made outside of these hours will be addressed on the next business day.
3. Contacting Technical Support
3.1. If you encounter technical issues with our website, services, or digital products, please contact our technical support team via the following channels:
- Email: support [at] assuredpharmaceutical.com
3.2. When contacting technical support, please provide a detailed description of the issue you are facing, any error messages received, and your contact information for a swift resolution.
4. Frequently Asked Questions (FAQ)
4.1. For answers to common technical questions and troubleshooting tips, please visit our FAQ page.
5. Reporting Technical Issues
5.1. If you believe you have encountered a technical issue or bug on our website, please report it to our technical support team. Your feedback helps us improve our online experience.
6. Changes to this Technical Support Page
6.1. We may update this Technical Support Page to reflect changes in our technical support policies or to provide additional information. Any changes will be posted on this page, and the revised page will be effective immediately upon posting.